When the Talent Decides It Is Bigger Than the Company
Scott Pelley came to view himself as standing above the company. When a star decides he is the institution, management has only two choices. Capitulate and lose the company, or act and absorb the noise. Bari Weiss acted.
I have watched "60 Minutes" for most of my adult life. It has long been one of my favorite shows, and I say that even when I disagree with it, even when I think they got the story wrong. The reporting was thorough. The craft was real. You could argue with the conclusions and still respect the work that went into reaching them. That is rare, and it is worth defending.
So I want to be honest about why the show has lost me in recent years, and why the turmoil unfolding right now does not surprise me at all.
The drift came first
Somewhere along the way the reporting started to feel less like reporting and more like advocacy. The segments began to carry an agenda that sat on top of the facts rather than flowing from them. This is not unique to CBS. It has happened broadly across the news business. Too many organizations have decided their job is to shape the news and manufacture the narrative rather than simply tell you what happened and let you reach your own conclusions.
Audiences notice. Viewers have eyes. When a news organization describes a riot as a peaceful gathering while looters are breaking windows, emptying shelves, and tearing down storefronts, ordinary people can see the gap between the words and the picture. A riot is a riot. You cannot paper over the facts with a softer vocabulary and expect to keep the audience's confidence. Every time a newsroom reaches for the euphemism, it spends down something it cannot easily rebuild, which is trust.
That erosion of trust is the real story behind the decline of legacy media. It is also the backdrop for everything happening at CBS right now.
Bari Weiss and the case for management
CBS News editor in chief Bari Weiss fired correspondent Scott Pelley from "60 Minutes" this past week, the culmination of a dramatic reshuffling that also removed longtime executive producer Tanya Simon and correspondents Sharyn Alfonsi and Cecilia Vega, with tech journalist Nick Bilton installed to run the program.
Whether you admire Bari Weiss or not is beside the point. She is a serious, accomplished journalist with the credentials to do the job, and she has the backing of company ownership under Paramount Skydance and David Ellison. That backing matters. When ownership installs a leader and stands behind her, her direction deserves to be respected by the people who work for her. That is how an organization functions. You do not have to agree with every editorial call she makes to recognize that the call is hers to make.
Pelley has gone public in dramatic fashion, telling The New York Times that CBS News is on fire and that Weiss should be removed. He has cast the staff departures as a massacre and positioned himself as the defender of the institution. Weiss, for her part, told the newsroom that trust and mutual respect had broken down and that the company could not find a way back with him. He disputes her account. The two versions will not be reconciled, and that itself is telling.
Pelley is the cautionary tale
Scott Pelley is the clearest example of a pattern I have watched play out again and again. He came to view himself as standing above the company. The institution existed to serve his judgment rather than the other way around.
This happens often with celebrity talent, and it happens even more in this era, because people no longer come to work as their work self. They bring their whole self into the building, and increasingly the whole self carries a demand attached to it. Agree with my values or you are against me. Share my politics or you are the enemy. That posture is becoming less and less welcome across corporate America, and for good reason. A company is not a platform for one person's worldview. It is a shared enterprise with shared standards, and no single employee, no matter how famous or how long tenured, gets to be bigger than the institution that made him.
When a star decides he is the institution, management has only two choices. Capitulate and lose the company, or act and absorb the noise. Weiss acted. The noise is loud right now. It will fade.
The deeper lesson
The lesson here is not really about one anchor or one editor. It is about what happens when an organization forgets why audiences came to it in the first place. People came to "60 Minutes" for rigorous, fair, fact driven journalism. They will keep coming if the show delivers that and walk away if it delivers a sermon instead.
The same discipline that rebuilds trust with an audience is the discipline that keeps a newsroom functional. Report the facts. Call things what they are. Do not let any one personality, however celebrated, decide that the rules do not apply to him. Respect the chain of command, because the alternative is chaos dressed up as principle.
I still want "60 Minutes" to be great. I want to disagree with it and respect it at the same time, the way I did for so many years. Getting back there requires exactly what is being tested right now, which is the willingness of a company to hold its standards and the willingness of its people to serve something larger than themselves.